Shipping policy

Shipping & Delivery

At Milvaly, we believe the excitement of a new wardrobe should never be dampened by extra fees or complicated logistics. That is why we have streamlined our delivery process to be as elegant and transparent as our collections.

Always Complimentary Shipping

We are proud to offer free delivery on every order within the United Kingdom. The price you see is the price you pay—there are no hidden surcharges or surprise fees waiting for you at checkout.

Our Service Area

Currently, we focus our expertise exclusively on the United Kingdom. By shipping solely within the UK, we can ensure every parcel receives our full attention and meets our high standards for local service.

Timeline & Logistics

We work efficiently to get your new styles to your door as quickly as possible:

  • Order Processing: Your items are carefully packaged and dispatched within 1–2 business days.

  • Transit Time: Once dispatched, standard delivery typically takes 3–5 business days (Monday through Friday).

  • Total Wait Time: You can expect your order to arrive within a total of 4–7 business days from the moment you place it.

Note: Delivery windows do not include weekends or public holidays.

Stay Updated

As soon as your order is on its way, we will email you a tracking link. This allows you to monitor your parcel’s progress in real-time. If you have any questions regarding your shipment, our team is always available at info@milvaly.com.

A Quick Note on Delays

While we pride ourselves on punctuality, occasionally external factors like extreme weather or courier disruptions may cause a slight delay. If your package is affected, we promise to keep you informed every step of the way.

Our Information

Company name: Milvaly

Address: Goudsbloemstraat 24, 5741 VT, Beek en Donk, The Netherlands

E-mail: Info@milvaly.com

Phone: +44 7916690469

Registration Number: 88709930

VAT: NL004641141B41

Customer Service Is Available: Monday–Friday, 9AM – 5PM (GMT)

Average response time: within 24 hours on working days

Follow @milvaly.m for more inspiration